Payment Information

How do I pay for my consultation?

Charges do vary depending on the nature of the treatment and the consultant you see. All charges and payment terms are explained fully before treatment commences and every client is required to sign a standard contract agreeing terms and conditions.

Please note that travel time and mileage charges will apply for external appointments.

We accept payment by cash, cheque or by electronic bank transfer (BACS). Please note that we do not currently accept credit or debit card payments.

Payment is due on the day of your consultation unless otherwise agreed. However, in cases where a third party has agreed to fund treatment we will invoice these costs on a monthly basis.

How are payments processed if I am funded by my insurers?

Clients covered by a health insurance policy should contact their health insurance provider prior to the start of their treatment to obtain an Authorisation Number. In addition, clients must establish how many sessions and/or the level of funding their policy will cover in that policy year. We will invoice the insurance company directly for our costs. It is important to note that the client will be liable for any costs not met by their insurance company.

Which insurance companies are you accredited by?

Our practice is accredited by CIGNA HealthCare.

We also have individual therapists who are accredited by BUPA, AVIVA, AXA/PPP

What happens if I am insured by a different company?

For health insurance companies not listed above, clients would need either to pay for their treatment and then seek reimbursement from their insurance company or check whether their insurance company would be willing to accredit our service.